Cookie Policy

Last update February 2024

Cookies are small files that are stored to your device when you visit a website or application. The website or application may retrieve these cookies from your web browser (e.g. Safari) each time you visit, so that they can recognise you, remember your preferences, provide you with a more secure online experience or to store small bits of information locally with you. We use cookies to make our website easier for you to use. 

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. 

Generally, cookies are very useful and are commonly used by almost every website you visit online. For security reasons, our website/platform will not function without the use of certain cookies (or other similar technologies, such as “web beacons” or “tags”). 

Cookies generally do not hold any information that can identify a specific person but are instead used to identify a browser on an individual device. 

If you prefer, you can restrict, block or delete cookies by changing your browser settings as provided below, however, this may stop the website from functioning correctly. 

To the maximum extent permitted by applicable laws, we shall not be liable, and we do not accept any liability for any third-party cookies. 

For more details about the kinds of cookies we use please read the below information. 


Types of cookies used by MyRenalCare  

Necessary Cookies

They include, for example, cookies that enable you to log into secure areas of our website, ensure that the content of our website loads quickly or that you are able to use of our services. For example, a session cookie will remember that you have logged into our service for a period of time eliminating the need to log into each page, so you don’t get asked for the same information you’ve already given to our site. Session cookies allow you to proceed through many pages of our site quickly and easily without having to authenticate or reprocess each new area you visit.

Analytics Cookies

These cookies are necessary for the services we provide and are also used for marketing purposes. These cookies allow us to determine how users interact with the website, providing MyRenalCare with the ability to improve the site. For example, tracking cookies can be used to improve navigation and user experience. 

Functional cookies 

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). 

 Performance cookies 

Allow you to use our site in a way that makes your browsing experience more convenient. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim. 


Most internet browsers allow you to erase cookies from your device storage, block all cookies (or just third-party cookies) or warn you before a cookie is stored on your device. To opt-out of the use of cookies you can change the settings in your browser to not accept cookies as provided below. 

Detailed guidance on how to control cookies preferences for the most common browsers can be found at: 

Google Chrome 

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en 

Mozilla Firefox 

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences 

MacOS Safari 

https://support.apple.com/en-gb/guide/safari/sfri11471/mac 

Microsoft Internet Explorer 

https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 

  If you originally accepted the use of cookies and the associated processing of personal data, you may withdraw your consent at any time for the future by deactivating cookies as described above. This will limit the associated processing of your personal data for the future.